This move to Wyoming, like any move cross country, has disrupted the easy flow of business that we're all use to, and won't get better till the move is complete, everything unboxed, opened, and put in its final resting place. Theres no temporary fix-it shop set up to handle rifle problems, not even warranty work, so there will probably be a whole lot more complaining from new Weatherby owners then we've seen in the past. New customers will have to understand that this disrupted transition time is not the "business as usual" that Weatherby routinely provides, and not the time to judge Weatherby as a company, at least until they can get set up again to handle problems. Anyone who has been a Nation member, even for a few years, is use to hearing about Weatherby's exemplary customer service, not just in repairs, but information, parts, and the willingness of Adam and Ed Weatherby to join in on our Nation conversations just being friendly or to defuse particular problems. You won't find another company where the CEO fraternizes, rubs elbows, whatever you want to call it, with the forum members and makes you feel your a part of the family. Its like having a friend on the inside, and it means a lot to us. We know that Weatherby rifles can be expensive and that when something goes wrong with a new purchase, its frustrating and we want it fixed. At this time, sorry to say, not all warranty or non warranty rifle problems can be handled in a timely manor, so an extra amount of patience may be the norm for now. These real rifle problems are not being ignored, but without a work space and the proper tools nothing can be accomplished until things are set up at the new location. This must be a frustrating time for Weatherby operations and we'll all be glad when the move is complete and things get back to normal. Anyway, this is how I see things going right now. JMO