First, weatherby did not say 6 months for turn around. I would have considered that a ridiculous timeline for service. We have many brands of guns never have i heard of nor experienced such a statement of 6 months for service from any. Second, a case rupture is a rifle problem because the stock split in two spots and the magazine blew out of the bottom. Third and finally, I e-mail because it is 2019, and I get quick responses that way. I personally have experienced timely firearm turn around from ruger, remington, and savage. These are all value priced brands I relize, but they seem to keep customer service a priority. All I am saying is a premium priced rifle should come with premium and timely service. The rifle is in their hands now so....timely it will not be, but premium in terms of craftsmanship is left to be seen.