I have an older Pact model 1 that I have been using for 14-15 years and never had any problems with it that was not my fault. Of course you have to read the directions and follow them. My Pact doesnt like overcast days and I have to position it correctly so the sensors pick-up the shade of the bullet when passing thru. I have used mine for pellet guns, arrows, shotguns, rifles and pistols and all worked fine. As far as velocity is concerned, you just learned a good lesson, advertized velocity's are just that and does not mean that you will be getting those speeds, on the flip side I have gotten higher than expected velocity's in some rifles, each rifle is onto themselves, some may have tight chambers and built more pressure/velocity some may not, barrel length plays a part, etc. I suspect with out knowing your exact set-up, your chronograph is probably right. 150-200 fps is not out of the realm, If they were shooting 300 fps slower in a BBL of say 22 " and their test figures were using a 26 " BBL, I would raise an eye. The big manufacturers use specific guidelines when testing, Temp, altitude , test guns, etc. all these effect bullet velocity. When I first started using mine I asked the same questions, then I corrected velocity by using different loads etc. that's what's cool about a chronograph. Honestly I couldn't be with out one anymore, but I have been known to be a perfectionist. The only real way of knowing if your unit is correct is either send it back or test it against another chronograph. good luck