Long ago I purchased a Weatherby .300 Win. Mag. rifle, used, from a gun shop here in Oregon. It was built-in 1984 and I have used it great deal, including a great hunting trip in South Africa. While in the desert this winter, the bolt jammed and there was no way for me to open it. Fortunately, there was only a spent round in the chamber. I packaged up the rifle and sent it to Weatherby to have it repaired. Even though the rifle was almost thirty years old, had previous owners, and I hadn't bought it from Weatherby, they fixed it for FREE, and shipped it back to me, for FREE. An employee even called me to confirm the spelling of my name, and my address. That's was a great experience. As a result, I will buy my next rifle/shotgun from Weatherby, if for no other reason than customer service. I must add though that long before this occurred I had already purchased another rifle from Weatherby because they produce high quality, tack-driving rifles at an affordable price.